Minimum Order: We require a minimum of 25 units per style and colour per order, order less then this will carry a 25% surcharge.
Pricing: Prices may change with regards to different/special order fabrics and cuts. All pricing quoted excludes delivery charges as well as VAT.
Promotions: Promotion prices are valid for the stipulated date, colours and/or whiles stocks last only. Any variation to the stipulated promotion will result in reverting to the original pricing.
Turnaround Times: Estimated turnaround times will be agreed upon by in.it apparel and the customer during the order procedure; however these times cannot be guaranteed for various external reasons. Any amendments to the order may incur an extension to the turnaround time.
Please allow for a minimum of 7 – 14 working days from date of payment for stock list items, dependent on quantity and stock availability.
Custom apparel option will take a minimum of 10-20 working days.
Invoicing: It is the clients responsibility to check the quote/invoice to make sure the order is correct. in.it apparel accepts no responsibility should the order have discrepancies with regards to colour, quantity, sizing, or style once the order has been approved.
Copyright: When putting an order into in.it apparel, the customer accepts sole responsibility for any possible copyright infringements and the reproduction of images. It is believed that you are the owner of the designs you supply or have the permission to reproduce submitted artwork files.
Delivery: in.it apparel cannot accept responsibility for any failure on behalf of a courier or delivery company used to transit orders. We use top renowned companies but any failed deliveries will be out of our control.
T&Cs: These terms and conditions govern your use of the website and any of in.it apparels intellectual property; by using in.it apparels website and intellectual property, you accept these in full.
Returns Policy: in.it apparel cannot offer returns unless:
a)The product does not match the confirmed and signed off order
b)The product is damaged
Any issues with an order must be raised within 24 hours of receiving the goods. Failure to inform in.it apparel of any order issues within 24 hours of receiving goods will mean that the order is considered to have been checked and accepted.
If the product delivered does not match your confirmed and signed off order please contact us to explain the issue in full, after which we will assess the situation and arrange the return of the aforementioned goods, should this be necessary. If the problem relates to the quality of the received product (a misprint or product fault), then a photograph will need to accompany the description of the issue for in.it apparel to assess in full.
Refunds can only be offered should an order be cancelled prior to any work being done by in.it apparel. If you wish to cancel an order you are required to contact in.it apparel as soon as possible, before it goes into production.