TERMS
WEBSITE TERMS & CONDITIONS OF USE RELATING TO HTTP://INITAPPAREL.CO.ZA
These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the In It Apparel (PTY) Ltd (“Provider”) website located at the domain name http://initapparel.co.za (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.
ELECTRONIC COMMUNICATIONS
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.
E-COMMERCE & PRIVACY
The Website http://initapparel.co.za sells apparel and accessories online. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website. The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.
Credit card details are not kept by the Provider under any circumstances. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.
The Provider will supply all goods to the delivery company in good order. The Provider will not be held liable for the condition of goods arriving at the User’s chosen delivery address.
ONLINE PAYMENT - MYGATE PAYMENT GATEWAY
All online credit card payments are processed by the MyGate Internet Payment Gateway. Card Holders may go to www.mygate.co.za to view MyGate’s security policies.
Credit card transactions are acquired for In.It Apparel by MyGate who are an approved payment gateway for Standard Bank. MyGate uses the strictest form of encryption and no credit card details are stored on this website.
Customers details will be stored by In.It Apparel separately from card details which are entered by the client.
MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. All online transactions will be processed in South African Rands (ZAR).
REFUND & RETURN POLICY
The provision of goods and services is subject to availability. In cases of unavailability, the provider will refund the client in full within 30 days. Cancellation of orders by the client, where stock has been moved between branches, will attract a 12.5% charge for administration costs. The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions. Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to the MD, Kenton Pickering on kenton@initapparel.co.za.
SUPPORT
For any enquiries or support related queries, please feel free to contact us on any of the supplied details on our contact page. For any website related issues, please contact info@initapparel.co.za.
EXPORT RESTRICTION
The offering on this website is available to South African clients only.
DELIVERY
Subject to availability and receipt of payment, requests will be processed within 24 hours and delivery (where necessary) will be confirmed by way of email notification. Where requested, delivery will be made by courier to the address detailed on the customer’s account and will be for the customer’s account. A waiver needs to be signed by each customer once off to say that if goods are collected by a customer’s courier, In.It Apparel cannot be responsible for shortages once received by the customer. All goods signed for by the courier should be checked before leaving the warehouse.
UPDATING OF THESE TERMS & CONDITIONS
Provider reserves the rights to change, modify, add or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS
Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.
LIMITATION OF LIABILITY
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
PRIVACY: CASUAL SURFING
The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. Provider uses this information to determine use of the Website, and to improve Content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.
CHOICE OF LAW
This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the Content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.
LOCAL PRODUCTION TERMS & CONDITIONS
Minimum Order: On apparel orders we require a minimum of 15 units per style and colour per order, order less than this will carry a surcharge.
DTG orders do not carry a MOQ and a priced accordingly.
Pricing: Prices may change with regards to different/special order fabrics and cuts. All pricing quoted excludes delivery charges as well as VAT.
Promotions: Promotion prices are valid for the stipulated date, colours and/or whiles stocks last only. Any variation to the stipulated promotion will result in reverting to the original pricing.
Turnaround times: Estimated turnaround times will be agreed upon by in.it apparel and the customer during the order procedure; however these times cannot be guaranteed for various external reasons. Any amendments to the order may incur an extension to the turnaround time.
Please allow for a minimum of 7 – 14 working days from date of payment for stocklist items, as these are dependent on quantity and stock availability.
A custom apparel option will take a minimum of 10-20 working days.
Invoicing: It is the clients responsibility to check the quote/invoice to make sure the order is correct. in.it apparel accepts no responsibility should the order have discrepancies with regards to colour, quantity, sizing or style once the order has been approved.
Copyright: When putting an order into in.it apparel, the customer accepts sole responsibility for any possible copyright infringements and the reproduction of images. It is believed that you are the owner of the design that you supply or have the permission to reproduce submitted artwork files.
Delivery: In.It Apparel cannot accept responsibility for any failure on behalf of a courier or delivery company used to transit orders. We use top renowned companies but any failed deliveries will be out of our control.
Returns Policy: In.It Apparel cannot offer returns unless:
a)The product does not match the confirmed and signed off order.
b)The product is damaged. Orders are thoroughly checked before leaving the premises.
Any issues with an order must be raised within 24 hours of receiving the goods. Failure to inform in.it apparel of any order issues within 24 hours of receiving goods will mean that the order is considered to have been checked and accepted.
If the delivered product does not match your confirmed and signed off order, please contact us to explain the issue in full. Thereafter, which we shall assess the situation and arrange the return of the aforementioned goods, should this be necessary. If the problem relates to the quality of the received product (a misprint or product fault), then a photograph will need to accompany the description of the issue for in.it apparel to assess in full. Products need to be returned to in.it apparel for final assessment before any credit or refund can be assigned - if necessary.
Refunds will not be assigned should the product be externally branded.
Refunds will only be offered should an order be cancelled prior to any work being done by in.it apparel. If you wish to cancel an order you are required to contact In.It Apparel as soon as possible, before any form of production commences.
T&Cs: These terms and conditions govern your use of the website and any of In.it Apparels intellectual property. By using In.It Apparels website and intellectual property, you accept these in full.