Explore our comprehensive garment printing solutions tailored for your needs. Benefit from our streamlined order process and detailed order tracking details, ensuring your satisfaction and convenience. Contact our team today to get started!
WHAT IS THE TURNAROUND TIME?
Every order is made for you. Lead times count in working days from payment: blank garments 7 days, DTF and DTG printed orders 10 days, screen printed and embroidered orders 14 days.
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Your lead time is shown before you pay and in your order confirmation. If your order is ready sooner, we will let you know and ship it.
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For more information on our manufacturing process, click here.
DO YOU OFFER SHIPPING?
We offer shipping within RSA borders. Customers in neighbouring countries would need to arrange their own shipping.
HOW DO I SUBMIT MY ARTWORK?
Please submit a high resolution file, ideally 300dpi PNG with transparent background, image cropped to artwork boundaries. A vector artwork is also acceptable.
WHAT CAN I DO TO STREAMLINE MY ORDER PROCESS?
Send us a full breakdown of the order. This includes style codes with colour and variant sizes for each. Should printing be required, we would need the print size and placement details. A mock-up is very helpful in this instance.
HOW DO I TRACK MY ORDER?
CAN I COLLECT MY ORDER?
Yes, if your order has been placed through our sales team. In order to streamline our services, the online platform does not offer the choice to collect.
WHAT IS YOUR MINIMUM ORDER QUANTITY?
Wholesale pricing starts at 25 units per style, and you can mix any colours and sizes. You can also order fewer at our 1–24 unit prices.
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Headwear has a minimum of 25 units per colour, style and artwork.
You can track your order online. One of our sales representatives will send you a link in order to confirm all order details and artworks. This link includes: stock received, printing complete, shipping and waybill number.
CAN I CHANGE MY ORDER AFTER I'VE PAID THE INVOICE?
If there is a colour change, we charge a 20% restocking fee. This is due to the manufacture process and return of fabrics to our suppliers. This will also reset the lead time.
Additions to an order will be raised as a new order and follow its own lead times.